Regions Bank

October 19, 2010

Mr. O. B. Grayson Hall Jr.

President

Regions Bank

1900 Fifth Avenue North

Birmingham, AL 35203

Dear Mr. Hall:

There are few things in life more annoying than receiving computer generated sales calls. Today I discovered one of those things. That’s a computer generated call that puts you on hold after you answer and makes you wait for a person to give you a sales pitch. Can you imagine anything more annoying? I can’t.

I received not one, but three such calls today from Regions Bank.

It’s inconceivable to me that anyone at Regions could possibly think it’s a good idea to call your customers using a computer and immediately put them on hold. Especially your commercial customers, whom I’m sure, as do I, have better things to do than wait on hold for a sales pitch.

Your breezy TV commercials speak to relationships. Ours is now a bad one. I’m seriously thinking of taking my banking business elsewhere. I’m not sure I want anyone idiotic enough to think up such a scheme anywhere near my money, as pitifully small as the amount of it may be.

Sincerely,

Mark A. Cramer

President

Mark Cramer Inspection Services Inc.

Posted via email from Clearwater St. Petersburg Tampa Home Inspection News