Wednesday, October 20, 2010

Regions Bank

October 19, 2010

Mr. O. B. Grayson Hall Jr.

President

Regions Bank

1900 Fifth Avenue North

Birmingham, AL 35203

Dear Mr. Hall:

There are few things in life more annoying than receiving computer generated sales calls. Today I discovered one of those things. That’s a computer generated call that puts you on hold after you answer and makes you wait for a person to give you a sales pitch. Can you imagine anything more annoying? I can’t.

I received not one, but three such calls today from Regions Bank.

It’s inconceivable to me that anyone at Regions could possibly think it’s a good idea to call your customers using a computer and immediately put them on hold. Especially your commercial customers, whom I’m sure, as do I, have better things to do than wait on hold for a sales pitch.

Your breezy TV commercials speak to relationships. Ours is now a bad one. I’m seriously thinking of taking my banking business elsewhere. I’m not sure I want anyone idiotic enough to think up such a scheme anywhere near my money, as pitifully small as the amount of it may be.

Sincerely,

Mark A. Cramer

President

Mark Cramer Inspection Services Inc.

Posted via email from Clearwater St. Petersburg Tampa Home Inspection News

Thursday, October 14, 2010

Chinese Drywall Settlement

Published: October 14, 2010

NEW ORLEANS - A Chinese drywall manufacturer, suppliers, builders and insurers have agreed to repair homes in Florida and three other states under an agreement to fix homes damaged by corrosion-causing drywall.

U.S. District Judge Eldon Fallon expressed optimism that Thursday's deal could resolve most of the property damage claims against Knauf Plasterboard Tianjin Co. Fallon is presiding over the consolidated claims against Chinese drywall makers.

Lawyers say up to 300 homeowners in Florida, Louisiana, Alabama and Mississippi whose homes had drywall manufactured by KPT will get their homes fixed under the agreement.

Knauf has been accused of selling drywall that causes corrosion inside homes. Richard Duplantier Jr., an attorney for Louisiana-based drywall supplier Interior Exterior Building Supply, said his client and several other homebuilders and insurance companies will help pay for the repairs.

"We want our customers and the homeowners who bought the drywall to get some relief," he said Wednesday.

Knauf will play a role in picking which homes will be fixed, according to Duplantier.

"Which homes are part of the program is kind of an evolving process," he said.

Thousands have sued over damage from Chinese drywall installed in homes that has caused problems ranging from a foul odor to corrosion of pipes and wiring.

Attorneys announced the deal Thursday in New Orleans, where the judge is presiding over thousands of Chinese drywall claims.

The pilot program could pave the way for a larger settlement of more than 3,000 claims against Knauf.

U.S. District Judge Eldon Fallon already has ruled in favor of plaintiffs and ordered extensive remediation in Chinese-drywall tainted homes.

In April, Fallon awarded more than $164,000 to a Louisiana family whose home was ruined by drywall made by Knauf Plasterboard and said the home needed to be gutted. Knauf argued that the family's home could be repaired for less than $59,000.

Earlier that month, he awarded $2.6 million to seven Virginia families whose homes had been ruined by drywall made by another Chinese manufacturer.

So far, Fallon's rulings only have covered property damage and haven't considered possible health problems. The first cases with medical claims won't be considered by the court until late 2010 or early 2011.

Thousands of homeowners, mostly in Florida, Virginia, Mississippi, Alabama and Louisiana, have reported problems with the Chinese-made drywall, which was imported in large quantities during the housing boom and after a string of Gulf Coast hurricanes.

The Consumer Product Safety Commission says homes tainted by Chinese drywall should be gutted and that electrical wiring, outlets, circuit breakers, fire alarm systems, carbon monoxide alarms, fire sprinklers, gas pipes and drywall need to be removed.

The drywall has been linked to corrosion of wiring, air conditioning units, computers, doorknobs and jewelry, along with possible health effects. Preliminary studies have found a possible link between throat, nose and lung irritation and high levels of hydrogen sulfide gas emitted from the wallboard, coupled with formaldehyde, which is commonly found in new houses, the commission said.

Many homeowners can't wait for help to get Chinese drywall out of their homes, but even with the pending announcement their future remains unclear.

"I would love to have some type of normalcy in my life five years after Katrina," said Thomas Stone, the fire chief in St. Bernard Parish, a suburb outside New Orleans hit hard by both Katrina and Chinese drywall. He sued after learning that his home was tainted by Chinese drywall.

The problem for Stone, and possibly thousands of others like him, is tracking down which company made the drywall in his home. He said it was apparently not made by Knauf.

He blamed corrosion for causing a laptop computer and washing machine to malfunction in the past 18 months

Mark Cramer

Mark Cramer Inspection Services, Inc.

492 20th Ave.

Indian Rocks Beach, FL 33785

727-595-4211

Tampa Bay Area Home Inspector

http://www.BestTampaInspector.com

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Posted via email from Clearwater St. Petersburg Tampa Home Inspection News